Integral Emergency Solutions

Integral Emergency Solutions

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about us

Since 2004 IES have been assisting its clients to reach their goals, plan for the future, taking care of their equipment needs, so they succeed in their task of saving lives. This level of expertise & "one on one" attention cannot be surpassed by any other. It is important that every first responder force has the proper advice, guidance & counsel about the equipment to deal effectively with possible emergency situations.

Providing full service management and representation to emergency responders’ personnel, our team of professional advisors will manage your needs and create a perfect and beneficial package that suits your Department’ budget.

All this is a reflection of our philosophy of being much more than just suppliers: We believe in relationships and alliances for long periods of time with our customers.

Who we are

Our vision

Fill the gap in the industry and international markets for this type of products, taking into account that there is a great demand not compensated by local markets, which translates into a shortage of resources and important equipment deficiencies for the different agencies and institutions that attend these events to face possible situations of this nature.

Our mission

To maintain the First Response Departments with state-of-the-art devices, for the total benefit of the community, with special emphasis on the emergency response in the field of operations. Likewise, we work in order to comply with the legal requirements, those that point to the adequate and integral equipment to the State Institutions.

 

OUR SERVICE

Consulting

We assist our clients to reach their goals, plan for the future, & take care of equipment issues. We help our clients to obtain the best cost-benefit ratio, helping them to select the products that really fit their needs and requirements, to succeed in their task of saving lives. This level of expertise & "one on one" attention cannot be surpassed by any other. Being an emergency care professional can be a great experience & is a unique opportunity to help others, having the proper equipment and knowledge. It is important that every responder has the guidance & counsel to deal effectively with possible situations of this nature.

Distribution

Specialized in overseas distribution, we have connections with more than 100 brands around the world, across North America, Europe, & Asia. With a strong presence in Central and South America, our objective is to build cooperative relationships that strengthen the security of the entire chain of supply.

Training

Our company also develops training programs, specifically in the field of rescue, firefighting, work-at-height, confined space rescue, first aids, CPR, trauma care using clinical simulation for all areas for emergency medical care. All of this through our Foundation C.E.I.P.E.M., which is registered & authorized as an International Training Organization of the American Heart Association (AHA)

Technical Support

IES supports its users, through a worldwide network of distributors with specialized technical service, trained and certified in the factory. The program includes knowledge of the products and its operation, information about repairs and maintenance, plus, about the development of new technologies.

As Distributors we are authorized to provide a service according to the high quality standards of all the equipment distributed, in addition to guaranteeing the safety and good working condition of the same, throughout its useful life.

When we deliver the equipment, you also receive a free basic workshop on routine use and maintenance.

We provide maintenance and scheduled inspections that help prevent future repairs, execute the manufacturer's service calls, among others.

The tools, equipment and accessories used in these activities, more than any other kind of equipment, must always be available and work under the circumstances for which they were designed. This is why all our equipment complies with the related international reference standards.

WHY WORK WITH US?

  • Tailor the best opportunities for each individual Customer
  • Develop an on-going relationship with the Customer and their Institution
  • Have the direct contact and trust of end users all over South America
  • Have a proven track record of recognizing and placing equipment
  • Have in-house experience from former & active First Responders
  • Own a powerful platform of partners
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